The delivery and order cut off time is every Wednesday noon at 12:00pm. Any orders placed after the cut off time will be delivered the following week.

A HK$300 refundable deposit is required for each Toy Box plan. The deposit is refunded to you when your plan is cancelled and all toys are returned in their original condition.

Please visit the FAQ page for more information.

Free delivery to Hong Kong, Kowloon and some parts of the New Territories*.

*Deliveries are made weekly as per schedule below:
Thursday: Kowloon
Friday: HK Island
Saturday: New Territories (Tuen Mun, Tin Shui Wai, Yuen Long, Sheung Shui, Fanling, Tai Po, Shatin)

If a delivery appointment is missed/ no one accepts the delivery, a $100 admin fee will apply. 

If you live in an apartment without lift access, a “no lift access” surcharge of HK$50 per floor is applicable.

If you need your item on a particular date/ time, please WhatsApp us on 57403560, additional charges apply.

*Free shipping (only applicable to all items delivered together on the same day) and for deliveries to Hong Kong, Kowloon and certain parts of the New Territories only – reachable by car.

*Orders to Outlying Islands (Cha Kwok Chau, Chek Lap Kok, Cheung Chau, Hei Ling Chau, Peaked Hill, Kau Yi Chau, Lamma Island, Lantau Island, Peng Chau, Po Toi Islands, Solo Islands) will be delivered and returned via SF Express Cash on Delivery. Happy Baton HK will only cover the cost of return.