Shipping policy

The order cut-off time is on each Tuesday at 12:00 PM. In the event that Tuesday is a public holiday, the order cut-off time will be on the previous Friday at 12:00 PM.

Toy Box Shipping

Free shipping to Hong Kong, Kowloon and some parts of the New Territories* (conditions apply, please see * below).

If you live in an apartment without lift access, a “no lift access” surcharge of HK$50 per floor is applicable.

Equipment Shipping

HK$100 per delivery

If a delivery/ return/ swap appointment is missed, a $100 admin fee will apply.

Shipping Conditions

*Deliveries are made weekly as per schedule below:

Thursday: Kowloon & Part of New Territories (Discovery Bay, Ma Wan, Tung Chung Town Centre, Tseung Kwan O, Clearwater Bay)

Friday: HK Island

Saturday: New Territories

If you need your item on a particular date, please WhatsApp us on 5740 9178, additional charges apply.

*Orders to Outlying Islands (Cheung Chau, Lamma Island, Lantau Island, Peng Chau) will be delivered and returned via SF Express Cash on Delivery. Happy Baton HK will only cover the cost of return.