退款政策

Returning your Toy Box/ Equipment 

You will get a reminder to have your toy box/ equipment ready for return or swap. Please have them ready for collection in their original toy bags and box. All toys must be returned in order to swap for a new toy box.

Returning the toy box is free. If you live in an apartment without lift access, a “no lift access” surcharge of $50 per floor will apply.

Equipment delivery fee includes deliver and return.

If a delivery/ return/ swap appointment is missed, a $100 admin fee will apply. 

Toy box plans and Equipment orders are not refundable, credit notes may be requested instead.