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  /  Shipping & Returns

Shipping

• Free shipping applies for order over 10 credits.

• For orders below 10 credits, the shipping fee is $100. 

We deliver the new batch of toys and collect the old toys in the same delivery. 

• For toy pick ups without toy delivery, a collection fee of $100 applies. 

• We deliver and pick up toys on HK Island, Kowloon and New Territories at this stage. Should you need a delivery to outlying islands, please contact us [email protected] 

Returns

Refunds are not issued if toys are returned before the due date. 

Toys must be returned in the same condition as they were received. 

Toys must be returned together with the bag that was provided. 

If the bag is missing, a fee of $50 will be charged

Toys must be returned within 4 weeks after delivery. 

Toys will be renewed for an additional month and charged accordingly if toys are not returned before the borrowing period of 4 weeks. 

The toy pick up date must be booked 4 days before your toy return date.