Shipping
• Free shipping applies for order over 10 credits.
• For orders below 10 credits, the shipping fee is $100.
• We deliver the new batch of toys and collect the old toys in the same delivery.
• For toy pick ups without toy delivery, a collection fee of $100 applies.
• We deliver and pick up toys on HK Island, Kowloon and New Territories at this stage. Should you need a delivery to outlying islands, please contact us [email protected]
Returns
• Refunds are not issued if toys are returned before the due date.
• Toys must be returned in the same condition as they were received.
• Toys must be returned together with the bag that was provided.
• If the bag is missing, a fee of $50 will be charged
• Toys must be returned within 4 weeks after delivery.
• Toys will be renewed for an additional month and charged accordingly if toys are not returned before the borrowing period of 4 weeks.
• The toy pick up date must be booked 4 days before your toy return date.